Drift is a well-known conversational marketing and sales tool that aids companies in generating more leads, engaging with prospects, and closing deals more quickly. However, Drift is not the only option for conversational marketing and sales. Many other platforms offer similar or even better features, pricing, and customer support. In this post, we will help you choose the best Drift alternatives for your business in 2023 by comparing their pros and cons, features, pricing, and ratings.

What to Look for in a Drift Alternative

When choosing a Drift alternative, you should consider the following criteria:

Features:

The features of a conversational marketing and sales platform are the core elements that determine its functionality and performance. You should look for a platform that offers the features that you need for your business goals, such as live chat, chatbots, email marketing, automation, analytics, etc. You should also compare the quality and usability of the features among different platforms, such as how easy they are to set up, customize, and integrate with other tools and platforms.

Pricing:

The pricing of a conversational marketing and sales platform is the amount of money that you have to pay to use it. You should look for a platform that offers a pricing plan that suits your budget and needs, such as how many agents, contacts, chats, emails, etc. you can use per month. You should also compare the value and benefits that you get from each platform, such as how much revenue and ROI you can generate from using it.

Customer support:

The customer support of a conversational marketing and sales platform is the level of service and assistance that you can get from the platform’s team. You should look for a platform that offers customer support that is responsive, helpful, and friendly, such as how quickly they can answer your questions, solve your problems, and provide you with guidance and tips. You should also compare the availability and accessibility of customer support among different platforms, such as how often they are online, what channels they use to communicate with you, and what languages they speak.

Ratings:

The ratings of a conversational marketing and sales platform are the scores and reviews that other users have given to the platform based on their experience and satisfaction. You should look for a platform that has high ratings from other users, such as how many stars they have received, what positive feedback they have gotten, and what awards or recognition they have earned. You should also compare the credibility and reliability of the ratings among different platforms, such as how many users have rated them, what sources have reviewed them, and what criteria have been used to evaluate them.

These are some of the main criteria that you should look for in a Drift alternative. By using these criteria, you can narrow down your options and find the best Drift alternative for your business in 2023.

Top 10 Drift Alternatives in 2023

In this section, we will provide a detailed overview of each Drift alternative, covering its key features, pros and cons, pricing, and ratings. We will also highlight their unique selling points and competitive advantages over Drift. Here are the top 10 Drift alternatives that you can use to grow your business in 2023:

1. Neoleads

Neoleads is an open-source customer engagement suite built as an alternative to Drift, Intercom, Zendesk & Salesforce Service Cloud. This platform lets you view and manage your customer data, communicate with them irrespective of which medium they use, and re-engage them based on their profile. Neoleads offers a host of features such as chatbots, email campaigns, in-app messaging, push notifications, and integrations with over 50 apps.

Neoleads is a fantastic Drift alternative because it offers:

• A free plan with unlimited agents and 10K monthly active users
• A transparent and affordable pricing plan starting from $0 to $49 per month
• A sleek and stylish interface that can be customized to match your brand
• A smart and efficient platform that uses AI to automate tasks and optimize performance
• A 24/7 customer support team that speaks 6 languages

Some of the pros and cons of Neoleads are:

Pros:

• It can help you chat with your customers in real-time and provide them with instant support and assistance
• It can help you automate your communication and marketing with chatbots, email campaigns, and push notifications
• It can help you segment and target your customers based on their behaviour, location, device, etc.
• It can help you integrate with other tools and platforms that you use with over 50 apps available
• It can help you get support and guidance from the Neoleads team.

Cons:

• It can be difficult to customize and personalize some aspects of the platform such as the chat widget or the chatbot
• It can have some bugs or glitches with some features or integrations

2. Intercom

Intercom is one of the most popular and widely used platforms for conversational marketing and sales. This platform helps you connect with your customers across the entire lifecycle, from acquisition to retention. Intercom offers a range of features such as live chat, chatbots, email, product tours, help center, and integrations with over 250 apps.

Intercom is a great Drift alternative because it offers:

• A flexible pricing model based on your usage and needs
• A robust and scalable platform that can handle millions of conversations
• A wide range of customisation and personalization choices
• A comprehensive analytics and reporting dashboard
• Dedicated customer service representatives and an active community

Some of the pros and cons of Intercom are:

Pros:

• It can help you attract, engage, and convert leads with live chat, chatbots, and email campaigns
• It can help you onboard, educate, and retain customers with product tours, help center, and feedback surveys
• It can help you optimize your performance and results with analytics, segmentation, and automation
• It can help you integrate with other tools and platforms that you use with over 250 apps available
• It can help you get support and guidance from the Intercom team and the Intercom community

Cons:

• It can be expensive depending on your usage and needs
• It can be complex and overwhelming to set up and use for some users
• It can have some limitations and issues with some features or integrations

The pricing of Intercom is as follows:

• Start plan: You can start with Intercom for free with up to 100 active people per month. You can use basic live chat, chatbots, email marketing, product tours, help center, and integrations.
• Grow plan: You can upgrade to the grow plan for $59 per month per seat (billed annually) or $79 per month per seat (billed monthly). You can use advanced live chat, chatbots, email marketing, product tours, help center, integrations, analytics, segmentation, automation, team inbox, and custom branding.
• Accelerate plan: You can upgrade to the accelerate plan for $499 per month for 5 seats (billed annually) or $599 per month for 5 seats (billed monthly). You can use all the features of the grow plan plus proactive messages, chatbot qualification, email campaign optimization, product tour goals, help center articles, integrations with Salesforce and HubSpot, advanced analytics, custom bots, team performance reports, and priority support.
• Scale plan: You can upgrade to the scale plan for $999 per month for 10 seats (billed annually) or $1,199 per month for 10 seats (billed monthly). You can use all the features of the accelerate plan plus chatbot routing, email campaign A/B testing, product tour targeting, help center collections, integrations with Marketo and Clearbit, advanced automation, resolution bot, conversation reviews, and dedicated support.

The ratings of Intercom are as follows:

• Capterra: 4.5 out of 5 stars based on 1,021 reviews
• G2: 4.4 out of 5 stars based on 2,222 reviews
• Trustpilot: 3.9 out of 5 stars based on 28 reviews

3. Tidio

Tidio is a versatile platform that combines live chat, chatbots, email marketing, and automation in one place. This platform helps you communicate with your customers in real-time, capture leads, increase conversions, and improve customer satisfaction. Tidio offers a variety of features such as pre-made chatbot templates, email campaigns, pop-ups, segmentation, and integrations with over 40 apps.

Tidio is an excellent Drift alternative because it offers:

• A generous free plan with unlimited chats and contacts
• A user-friendly interface with no coding knowledge necessary
• A fast and reliable platform that works on any device
• A multilingual support that covers over 180 languages
• A friendly and helpful customer service team

Some of the pros and cons of Tidio are:

Pros:

• It can help you chat with your customers in real-time and provide them with instant support and assistance
• It can help you automate your communication and marketing with chatbots, email campaigns, and pop-ups
• It can help you segment and target your customers based on their behavior, location, device, etc.
• It can help you integrate with other tools and platforms that you use with over 40 apps available
• It can help you communicate with your customers in their preferred language with over 180 languages supported

Cons:

• It can be limited in terms of customization and personalization options for some features or integrations
• It can be difficult to manage and monitor multiple chats and channels at the same time
• It can have some bugs or glitches with some features or integrations

The pricing of Tidio is as follows:

• Free plan: You can use Tidio for free with unlimited chats and contacts. You can use basic live chat, chatbots, email marketing, pop-ups, segmentation, and integrations.
• Communicator plan: You can upgrade to the communicator plan for $18 per month per seat (billed annually) or $24 per month per seat (billed monthly). You can use advanced live chat, chatbots, email marketing, pop-ups, segmentation, integrations, analytics, automation, team inbox, and custom branding.
• Chatbots plan: You can upgrade to the chatbots plan for $18 per month per seat (billed annually) or $24 per month per seat (billed monthly). You can use all the features of the communicator plan plus unlimited chatbot triggers and responses.
• Email Marketing plan: You can upgrade to the email marketing plan for $10 per month per seat (billed annually) or $12 per month per seat (billed monthly). You can use all the features of the communicator plan plus unlimited email campaigns and recipients.

The ratings of Tidio are as follows:

• Capterra: 4.7 out of 5 stars based on 215 reviews
• G2: 4.6 out of 5 stars based on 161 reviews
• Trustpilot: 4.8 out of 5 stars based on 1,024 reviews

4. LiveChat

LiveChat is a simple, cheap, and effective platform for live chat and customer service. This platform helps you provide instant support to your website visitors, answer their questions, solve their problems, and increase your sales. LiveChat offers a host of features such as canned responses, chat tags, chat ratings, file sharing, co-browsing, and integrations with over 170 apps.

LiveChat is a good Drift alternative because it offers:

• A 14-day free trial with no credit card required
• A transparent and affordable pricing plan starting from $16 per month
• A sleek and modern interface that can be customized to match your brand
• A powerful and secure platform that can handle high traffic volumes
• A 24/7 customer support team that speaks 8 languages

Some of the pros and cons of LiveChat are:

Pros:

• It can help you chat with your website visitors in real-time and provide them with immediate support and assistance
• It can help you save time and effort by using canned responses, chat tags, and chat ratings
• It can help you enhance the customer experience by using file sharing, co-browsing, and emojis
• It can help you integrate with other tools and platforms that you use with over 170 apps available
• It can help you get support and guidance from the LiveChat team and the LiveChat community

Cons:

• It can be limited in terms of features and functionality compared to some other platforms
• It can be difficult to customize and personalize some aspects of the platform such as the chat widget or the chatbot
• It can have some issues or delays with some features or integrations

The pricing of LiveChat is as follows:

• Starter plan: You can start with LiveChat for $16 per month per seat (billed annually) or $19 per month per seat (billed monthly). You can use basic live chat, canned responses, chat tags, chat ratings, file sharing, co-browsing, and integrations.
• Team plan: You can upgrade to the team plan for $33 per month per seat (billed annually) or $39 per month per seat (billed monthly). You can use all the features of the starter plan plus chatbots, automation, reports, analytics, and agent groups.
• Business plan: You can upgrade to the business plan for $50 per month per seat (billed annually) or $59 per month per seat (billed monthly). You can use all the features of the team plan plus staff scheduling, work scheduler, multiple brand support, and advanced reports.
• Enterprise plan: You can upgrade to the enterprise plan for custom pricing. You can use all the features of the business plan plus dedicated account manager, product training, security assistance, and priority support.

The ratings of LiveChat are as follows:

• Capterra: 4.6 out of 5 stars based on 1,153 reviews
• G2: 4.5 out of 5 stars based on 1,088 reviews
• Trustpilot: 4.7 out of 5 stars based on 1,190 reviews

5. LiveAgent

LiveAgent is an all-in-one platform for customer support, help desk, live chat, email marketing, call center, and social media management. This platform helps you provide omnichannel support to your customers across multiple channels and platforms. LiveAgent offers a plethora of features such as ticketing system, automation rules, knowledge base, feedback forms, video calls, and integrations with over 40 apps.

LiveAgent is a solid Drift alternative because it offers:

• A free plan with unlimited agents and tickets
• A flexible pricing plan based on the features you need
• An easy-to-use interface that can be adapted to your workflow
• A fast and reliable platform that boasts the fastest chat widget in the industry
• A award-winning customer support team that is available 24/7

Some of the pros and cons of LiveAgent are:

Pros:

• It can help you manage and monitor all your customer interactions from one place
• It can help you automate and streamline your customer service processes with ticketing system, automation rules, and knowledge base
• It can help you collect and analyze customer feedback with feedback forms and surveys
• It can help you integrate with other tools and platforms that you use with over 40 apps available
• It can help you get support and assistance from the LiveAgent team and the LiveAgent community

Cons:

• It can be expensive depending on the features you need
• It can be complex and confusing to set up and use for some users
• It can have some limitations and issues with some features or integrations

The pricing of LiveAgent is as follows:

• Free plan: You can use LiveAgent for free with unlimited agents and tickets. You can use basic ticketing system, email support, knowledge base, feedback forms, and integrations.
• Ticket plan: You can upgrade to the ticket plan for $15 per month per agent (billed annually) or $19 per month per agent (billed monthly). You can use advanced ticketing system, automation rules, time tracking, SLA management, reports, analytics, and integrations.
• Ticket + Chat plan: You can upgrade to the ticket + chat plan for $29 per month per agent (billed annually) or $39 per month per agent (billed monthly). You can use all the features of the ticket plan plus live chat, chatbots, video calls, call center, social media support, and integrations.
• All-Inclusive plan: You can upgrade to the all-inclusive plan for $39 per month per agent (billed annually) or $49 per month per agent (billed monthly). You can use all the features of the ticket + chat plan plus unlimited chatbots, unlimited video calls, unlimited call center minutes, unlimited social media accounts, gamification, audit log, and integrations.

The ratings of LiveAgent are as follows:

• Capterra: 4.7 out of 5 stars based on 1,017 reviews
• G2: 4.6 out of 5 stars based on 136 reviews
• Trustpilot: 4.6 out of 5 stars based on 1 review

6. Zendesk

Zendesk is a leading platform for customer service, help desk, live chat, email marketing, CRM, analytics, and more. This platform helps you build better relationships with your customers, improve their loyalty, and grow your business. Zendesk offers a comprehensive set of features such as ticketing system, chatbots, self-service portal, surveys, phone support, and integrations with over 1,000 apps.

Zendesk is a reputable Drift alternative because it offers:

• A free trial period of 30 days with full access to all features
• A scalable and customizable platform that can suit any business size and type
• A user-friendly and elegant interface that enhances the customer experience
• A robust and secure platform that complies with the highest standards of data protection
• A world-class customer support team that is available 24/7

Some of the pros and cons of Zendesk are:

Pros:

• It can help you manage and resolve customer issues with ticketing system, chatbots, and phone support
• It can help you empower your customers to find answers themselves with self-service portal and knowledge base
• It can help you measure and improve customer satisfaction with surveys and analytics
• It can help you integrate with other tools and platforms that you use with over 1,000 apps available
• It can help you get support and assistance from the Zendesk team and the Zendesk community

Cons:

• It can be expensive depending on the features you need
• It can be complex and confusing to set up and use for some users
• It can have some limitations and issues with some features or integrations

The pricing of Zendesk is as follows:

Zendesk Support Suite:

You can use Zendesk Support Suite for customer service and help desk. You can choose from four plans:

• Essential plan: You can start with the essential plan for $5 per month per agent (billed annually) or $9 per month per agent (billed monthly). You can use basic ticketing system, email support, web widget, mobile SDK, and social media support.
• Team plan: You can upgrade to the team plan for $19 per month per agent (billed annually) or $25 per month per agent (billed monthly). You can use all the features of the essential plan plus live chat, chatbots, automation rules, performance dashboards, and integrations.
• Professional plan: You can upgrade to the professional plan for $49 per month per agent (billed annually) or $59 per month per agent (billed monthly). You can use all the features of the team plan plus multilingual support, self-service portal, knowledge base, feedback forms, CSAT surveys, advanced analytics, and integrations.
• Enterprise plan: You can upgrade to the enterprise plan for $99 per month per agent (billed annually) or $125 per month per agent (billed monthly). You can use all the features of the professional plan plus multiple brand support, custom roles and permissions, skill-based routing, satisfaction prediction, content cues, answer bot, and integrations.

Zendesk Sales Suite:

You can use Zendesk Sales Suite for sales pipeline and CRM. You can choose from three plans:

• Team plan: You can start with the team plan for $19 per month per seat (billed annually) or $25 per month per seat (billed monthly). You can use basic CRM tools, email marketing, live chat, chatbots, and integrations.
• Professional plan: You can upgrade to the professional plan for $49 per month per seat (billed annually) or $59 per month per seat (billed monthly). You can use all the features of the team plan plus advanced CRM tools, email campaign optimization, phone support, and integrations.
• Enterprise plan: You can upgrade to the enterprise plan for $99 per month per seat (billed annually) or $125 per month per seat (billed monthly). You can use all the features of the professional plan plus multiple pipeline support, custom roles and permissions, workflow automation, and integrations.

Zendesk Platform:

You can use Zendesk Platform to build your own custom solutions for conversational marketing and sales. You can choose from two plans:

• Sunshine Lite plan: You can start with the sunshine lite plan for free. You can use basic platform tools such as custom objects, events, profiles, and integrations.
• Sunshine Pro plan: You can upgrade to the sunshine pro plan for custom pricing. You can use advanced platform tools such as unified profiles, conversations API, custom events API, and integrations.

The ratings of Zendesk are as follows:

• Capterra: 4.3 out of 5 stars based on 2,564 reviews
• G2: 4.2 out of 5 stars based on 4,387 reviews
• Trustpilot: 3.2 out of 5 stars based on 103 reviews

7. HelpCrunch

HelpCrunch is an all-in-one platform for customer communication, marketing, and sales. This platform helps you engage with your customers via live chat, chatbots, email marketing, pop-ups, knowledge base, and help desk. HelpCrunch offers a range of features such as auto messages, smart triggers, segmentation, targeting, and integrations with over 30 apps.

HelpCrunch is a fantastic Drift alternative because it offers:

• A 14-day free trial that doesn’t require a credit card
• A competitive pricing plan starting from $15 per month
• A user-friendly interface with no coding knowledge necessary
• A fast and reliable platform that works on any device
• A friendly and helpful customer service team

Some of the pros and cons of HelpCrunch are:

Pros:

• It can help you chat with your customers in real-time and provide them with instant support and assistance
• It can help you automate your communication and marketing with auto messages, smart triggers, and chatbots
• It can help you segment and target your customers based on their behavior, location, device, etc.
• It can help you integrate with other tools and platforms that you use with over 30 apps available
• It can help you get support and guidance from the HelpCrunch team and the HelpCrunch community

Cons:

• It can be limited in terms of features and functionality compared to some other platforms
• It can be difficult to customize and personalize some aspects of the platform such as the chat widget or the chatbot
• It can have some bugs or glitches with some features or integrations

The pricing of HelpCrunch is as follows:

• Live Chat plan: You can start with the live chat plan for $15 per month per seat (billed annually) or $19 per month per seat (billed monthly). You can use basic live chat, auto messages, smart triggers, segmentation, targeting, integrations, analytics, team inbox, and custom branding.
• Live Chat + Emails plan: You can upgrade to the live chat + emails plan for $25 per month per seat (billed annually) or $29 per month per seat (billed monthly). You can use all the features of the live chat plan plus email marketing, email campaigns, email templates, email automation, email tracking, and integrations.
• Live Chat + Emails + Knowledge Base plan: You can upgrade to the live chat + emails + knowledge base plan for $43 per month per seat (billed annually) or $49 per month per seat (billed monthly). You can use all the features of the live chat + emails plan plus knowledge base, help center articles, help center customization, help center analytics, and integrations.

The ratings of HelpCrunch are as follows:

• Capterra: 4.8 out of 5 stars based on 104 reviews
• G2: 4.8 out of 5 stars based on 55 reviews
• Trustpilot: 4.9 out of 5 stars based on 18 reviews

8. Zoho CRM

Zoho CRM is a powerful platform for managing your customer relationships, sales pipeline, marketing campaigns, and business processes. This platform helps you attract leads, nurture prospects, close deals, and retain customers. Zoho CRM offers a variety of features such as lead management, deal management, email marketing, social media marketing, workflow automation, and integrations with over 300 apps.

Zoho CRM is a well-known Drift alternative because it offers:

• A free plan for up to 3 users and 5,000 records
• A flexible pricing plan based on the modules you need
• A customizable and modular interface that can be tailored to your needs
• A feature-rich and versatile platform that can handle complex business scenarios
• A dedicated customer support team and a rich resource library

Some of the pros and cons of Zoho CRM are:

Pros:

• It can help you manage and monitor your sales pipeline with lead management, deal management, and forecasting tools
• It can help you automate and streamline your marketing campaigns with email marketing, social media marketing, and web forms
• It can help you optimize your business processes with workflow automation, approval rules, and blueprints
• It can help you integrate with other tools and platforms that you use with over 300 apps available
• It can help you get support and assistance from the Zoho CRM team and the Zoho CRM community

Cons:

• It can be expensive depending on the modules you need
• It can be complex and confusing to set up and use for some users
• It can have some limitations and issues with some features or integrations

The pricing of Zoho CRM is as follows:

• Free plan: You can use Zoho CRM for free with up to 3 users and 5,000 records. You can use basic CRM tools, email marketing, social media marketing, web forms, and integrations.
• Standard plan: You can upgrade to the standard plan for $12 per month per user (billed annually) or $18 per month per user (billed monthly). You can use all the features of the free plan plus advanced CRM tools, workflow automation, approval rules, scoring rules, and integrations.
• Professional plan: You can upgrade to the professional plan for $20 per month per user (billed annually) or $30 per month per user (billed monthly). You can use all the features of the standard plan plus email campaign optimization, web-to-case forms, inventory management, blueprints, and integrations.
• Enterprise plan: You can upgrade to the enterprise plan for $35 per month per user (billed annually) or $45 per month per user (billed monthly). You can use all the features of the professional plan plus multiple pipeline support, custom roles and permissions, territory management, sandbox, and integrations.
• Ultimate plan: You can upgrade to the ultimate plan for $45 per month per user (billed annually) or $55 per month per user (billed monthly). You can use all the features of the enterprise plan plus dedicated database cluster, premium support, enhanced storage, and integrations.

The ratings of Zoho CRM are as follows:

• Capterra: 4.2 out of 5 stars based on 4,845 reviews
• G2: 4.1 out of 5 stars based on 2,131 reviews
• Trustpilot: 3.8 out of 5 stars based on 1,038 reviews

9. Freshchat

Freshchat is a modern platform for live chat and customer engagement. It helps you connect with your website visitors, capture leads, qualify prospects, and convert them into customers. Freshchat offers a host of features such as chatbots, email campaigns, in-app messaging, push notifications, and integrations with over 50 apps.

Freshchat is a wonderful Drift alternative because it offers:

• A free plan for up to 100 agents and 10K monthly active users
• A transparent and affordable pricing plan starting from $15 per month
• A sleek and stylish interface that can be customized to match your brand
• A smart and efficient platform that uses AI to automate tasks and optimize performance
• A 24/7 customer support team that speaks 6 languages

Some of the pros and cons of Freshchat are:

Pros:

• It can help you chat with your website visitors in real-time and provide them with instant support and assistance
• It can help you automate your communication and marketing with chatbots, email campaigns, and push notifications
• It can help you segment and target your customers based on their behaviour, location, device, etc.
• It can help you integrate with other tools and platforms that you use with over 50 apps available
• It can help you get support and guidance from the Freshchat team and the Freshchat community

Cons:

• It can be limited in terms of features and functionality compared to some other platforms
• It can be difficult to customize and personalize some aspects of the platform such as the chat widget or the chatbot
• It can have some bugs or glitches with some features or integrations

The pricing of Freshchat is as follows:

• Sprout plan: You can start with Freshchat for free with up to 100 agents and 10K monthly active users. You can use basic live chat, chatbots, email campaigns, in-app messaging, push notifications, segmentation, targeting, integrations, analytics, team inbox, and custom branding.
• Blossom plan: You can upgrade to the blossom plan for $15 per month per agent (billed annually) or $19 per month per agent (billed monthly). You can use all the features of the sprout plan plus advanced live chat, chatbots, email campaigns, in-app messaging, push notifications, segmentation, targeting, integrations, analytics, team inbox, and custom branding.
• Garden plan: You can upgrade to the garden plan for $24 per month per agent (billed annually) or $29 per month per agent (billed monthly). You can use all the features of the blossom plan plus proactive messages, chatbot qualification, email campaign optimization, product tour goals, help center articles, integrations with Salesforce and HubSpot, advanced analytics, custom bots, team performance reports, and priority support.
• Estate plan: You can upgrade to the estate plan for $39 per month per agent (billed annually) or $49 per month per agent (billed monthly). You can use all the features of the garden plan plus chatbot routing, email campaign A/B testing, product tour targeting, help center collections, integrations with Marketo and Clearbit, advanced automation, resolution bot, conversation reviews, and dedicated support.

The ratings of Freshchat are as follows:

• Capterra: 4.6 out of 5 stars based on 318 reviews
• G2: 4.4 out of 5 stars based on 287 reviews
• Trustpilot: 4.5 out of 5 stars based on 1,481 reviews

10. HubSpot

HubSpot is a popular platform for inbound marketing, sales, and customer service. This platform helps you attract visitors, convert leads, close customers, and delight them. HubSpot offers a suite of features such as landing pages, blogs, SEO tools, email marketing, CRM tools, live chat, chatbots, surveys, and integrations with over 500 apps.

HubSpot is a remarkable Drift alternative because it offers:

• A free plan with unlimited users and contacts
• A scalable and modular platform that can grow with your business
• A user-friendly and intuitive interface that guides you through every step
• A powerful and reliable platform that delivers high-quality results
• A supportive customer service team and a vibrant community

Some of the pros and cons of HubSpot are:

Pros:

It can help you create and optimize your website content with landing pages, blogs, SEO tools, and analytics

It can help you automate and streamline your marketing campaigns with email marketing, social media marketing, and web forms

• It can help you manage and monitor your sales pipeline with CRM tools, deal management, and forecasting tools
• It can help you provide and improve customer service with live chat, chatbots, surveys, and feedback tools
• It can help you integrate with other tools and platforms that you use with over 500 apps available

Cons:

• It can be expensive depending on the features you need
• It can be complex and overwhelming to set up and use for some users
• It can have some limitations and issues with some features or integrations

The pricing of HubSpot is as follows:

• Free plan: You can use HubSpot for free with unlimited users and contacts. You can use basic CRM tools, email marketing, live chat, chatbots, surveys, and integrations.
• Starter plan: You can upgrade to the starter plan for $45 per month for 1K contacts (billed annually) or $50 per month for 1K contacts (billed monthly). You can use all the features of the free plan plus advanced CRM tools, email campaign optimization, product tours, help center articles, integrations with Salesforce and HubSpot, advanced analytics, custom bots, team performance reports, and priority support.
• Professional plan: You can upgrade to the professional plan for $450 per month for 1K contacts (billed annually) or $800 per month for 1K contacts (billed monthly). You can use all the features of the starter plan plus multiple pipeline support, custom roles and permissions, workflow automation, approval rules, blueprints, sandbox, and integrations.
• Enterprise plan: You can upgrade to the enterprise plan for $1,200 per month for 10K contacts (billed annually) or $3,200 per month for 10K contacts (billed monthly). You can use all the features of the professional plan plus dedicated database cluster, premium support, enhanced storage, and integrations.

The ratings of HubSpot are as follows:

• Capterra: 4.5 out of 5 stars based on 7,398 reviews
• G2: 4.3 out of 5 stars based on 6,570 reviews
• Trustpilot: 4.3 out of 5 stars based on 2,096 reviews

Conclusion

Drift is not the only option for conversational marketing and sales. There are several more platforms with comparable or even superior functionality, costs, and customer support. In this post, we have reviewed 10 of the best Drift alternatives that you can use to grow your business in 2023.

Whether you are looking for a free, simple, or powerful platform, you can find the right one for your needs among these Drift alternatives. Today, give them a try and decide which one suits you the best.